Vietnam tightens airfare and ticket management prior to public holidays
Vietnam is gearing up for a significant travel surge during the upcoming 80th anniversary of the August Revolution (August 19) and National Day (September 2). In response, the Civil Aviation Authority of Vietnam (CAAV) has implemented specific pricing regulations and operational measures to ensure smooth and efficient travel for the millions of expected tourists.
Key points include:
Strict Monitoring and Control
The CAAV has ordered airlines to closely monitor sales agents' ticketing activities, track booking trends in real time, and adjust plans accordingly to meet demand, especially on high-traffic routes such as those to and from Hanoi.
Pricing Transparency and Regulation
The draft revision of Vietnam's Civil Aviation Law proposes mandatory "all-in" pricing, requiring airlines to publicly disclose the total ticket price upfront, including taxes, airport fees, baggage, and surcharges. The system also includes price monitoring with alert thresholds and authority for the government to impose price caps if necessary to prevent abnormal surges.
Capacity and Service Management
Airlines must maximize operational capacity of aircraft and crews, minimize flight cancellations and delays, and enhance passenger support, especially at check-in areas with promotion of online/self-service check-in.
Coordination with Authorities
Airlines must coordinate with local governments, tourism sectors, airports, and aviation service providers ahead of planned flight increases to ensure resource allocation and seamless service.
Promotional Measures
Airlines are encouraged to launch promotional packages and aviation-tourism combo offers connected to cultural and political events to stimulate travel demand during the peak period.
Airport and Traffic Management
Authorities like the Airports Corporation of Vietnam and Vietnam Air Traffic Management Corporation are tasked with preparing airport facilities and managing air traffic to avoid congestion during the surge.
Additionally, Vietnam Airlines specifically offers up to 20% off domestic flights in August, with special fare promotions applicable during the travel period encompassing the National Day holiday.
In summary, Vietnam’s approach combines transparent price disclosures, real-time monitoring, strict oversight, operational readiness, and promotional incentives to effectively manage the August Revolution and National Day travel surge. The CAAV has also directed airlines to notify airports and aviation service providers well in advance of planned flight increases, and the Airports Corporation of Vietnam is requested to streamline passenger flows, particularly at Tân Sơn Nhất and Nội Bài International Airports. The Việt Nam Air Traffic Management Corporation is asked to adjust flight operations to reduce congestion and ensure safety. Enhanced passenger support measures are required, particularly in check-in areas and self-service kiosks. The CAAV has also instructed airlines to add services on high-demand routes, particularly those to and from Hà Nội. Lastly, ACV is tasked with reinforcing runway and taxiway inspection.
AI plays a significant role in Vietnam's travel management during the upcoming August Revolution and National Day celebrations. To ensure smooth travel for millions of tourists, the Civil Aviation Authority of Vietnam (CAAV) has ordered airlines to implement mandatory "all-in" pricing for transparency, closely monitor sales agents' ticketing activities, maximize operational capacity, and launch promotional packages. Additionally, the Airports Corporation of Vietnam is tasked with streamlining passenger flows and reinforcing runway and taxiway inspections to manage the travel surge effectively.
