Mumbai Airport Experiences Data Network Disruption, Affecting Air Traffic; Air India Alerts Passengers
On August 9, 2025, a third-party data network outage impacted check-in systems at Mumbai's Chhatrapati Shivaji Maharaj International Airport (CSMIA), causing flight delays for several airlines, including Air India.
The outage, which lasted approximately an hour, led the airport to operate in manual mode temporarily to minimise disruption. Although the affected systems have since been restored, flight delays persist but are expected to subside gradually as normalcy returns.
Air India, one of the affected airlines, confirmed that its check-in systems were impacted by the network outage, causing flight departures to delay. Although the disturbed systems have been restored, Air India has warned that some flights may still continue to experience delays "for some time" as the situation progressively normalizes.
Passengers are advised to monitor flight statuses before heading to the airport. Air India has asked travelers to check their flight status on the airline's website, mobile app, or at airport information desks before coming to the airport.
It is important to note that Air India has not provided an exact timeframe for when all flights will return to normal. Passengers are encouraged to plan accordingly due to the ongoing impact of the network outage.
In summary, flight operations at Mumbai airport have largely resumed after the data network outage, but some delays continue as normalcy returns gradually. Air India flights remain affected temporarily, with unclear exact duration but delays may continue for an extended short term. Passengers should check flight updates before traveling to the airport to avoid potential inconvenience.
In the aftermath of the network outage at Mumbai's airport, many travelers may find an integration of technology into their lifestyle helpful for keeping updated on flight statuses. To minimize any travel disruptions, it would be wise for passengers to embrace the convenience of Air India's mobile app or website to stay informed about flight delays before embarking on their journey.
