Irascible Lobby Attendant: Professional Assistance for Air Travel
In the realm of travel, unexpected hiccups can often lead to stress and frustration. That's where Cranky Concierge comes in, providing a lifeline for travelers during flight planning office closures and overlapping with office hours at the beginning or end of the day.
Based in a remote headquarters, Cranky Concierge is a unique travel service dedicated to being the most useful and worry-free for all travelers. The company's website can be found at crankyconcierge.com.
The role at Cranky Concierge seeks someone passionate about helping stranded travelers. With a salary range of US$15-$17.50/hour, the job is available anywhere in the world. The job requirements include covering specific shifts on a regular basis: Mondays from 7pm to 3am New York Time (Tuesdays 9am to 5pm AEST), Tuesdays from 7pm to 3am New York Time (Wednesdays 9am to 5pm AEST), and Saturdays from 8pm to 3am New York Time (Sundays 10am to 5pm AEST).
Flight updates are prepared and sent by concierges, who are also available to answer urgent phone calls. When workload permits, concierges may help with travel planning, including booking air travel, hotels, car rentals, and transfers.
Email and phone systems are set up to alert concierges of problems, and the role offers opportunities to pick up additional shifts based on operational needs and to provide cover for other team members. Background checks will be required due to handling sensitive client data.
All work is done remotely and requires a comfortable workspace, a computer (Windows or IOS), reliable internet, a smartphone (Android or iPhone), and a quiet work environment. Knowledge of Sabre or other GDS/ARS is preferred but not required.
Urgent questions and issues are handled by concierges during overnight hours. Refunds, compensation, and other pre- and post-travel tasks are assisted with by concierges. Simple questions or updates and complex issues like finding new flight options for cancellations and missed connections can be handled.
Cranky Concierge offers services primarily in Japan, including major cities such as Tokyo and Osaka. To apply for this exciting opportunity, visit weworkremotely.com/remote-jobs/cranky-concierge-air-travel-concierge.
In a nutshell, Cranky Concierge is here to make your travel experience as smooth as possible, even when things don't go as planned. So, whether you're a seasoned traveler or just setting off on your first adventure, Cranky Concierge is there to lend a helping hand.
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