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Delays at European airports due to cyberattacks affecting check-in systems

Increased airport wait times across Europe attributed to disruption of check-in systems due to cyberattacks

Extended delays at European airports due to hacking incidents affecting check-in systems.
Extended delays at European airports due to hacking incidents affecting check-in systems.

Increased delays at European airports due to hacking incident impacting departure check-ins - Delays at European airports due to cyberattacks affecting check-in systems

Dublin Airport experienced minor impacts due to a Europe-wide software issue that originated from a cyberattack on a service provider at Brussels Airport. The attack affected check-in and boarding systems, causing at least ten flights to be canceled and 17 to be significantly delayed.

The source of the issue was traced to a ransomware actor known as Nefilim, linked to an international criminal group. The targeted service provider of the affected European airports, including Brussels and London Heathrow, was Collins Aerospace, an American aerospace and defense technology company.

The cyberattack also affected Heathrow Airport, with Eurocontrol asking airlines to cancel half of their Brussels flights until Monday morning as a precautionary measure. On Saturday, check-in at Brussels Airport was manual only, and there were delays in Berlin Airport, but no flights were canceled.

Fortunately, airports in Frankfurt, Hamburg, Munich, and Düsseldorf reported no operational issues. Despite the disruptions, airlines and airports are working diligently to manage the situation and ensure the safety and comfort of passengers.

As the investigation into the cyberattack continues, it is essential for airports and service providers to prioritise cybersecurity measures to prevent such incidents from occurring in the future. Passengers are advised to check the status of their flights before travelling and to allow extra time for potential delays or changes.

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